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September 17, 2001
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Fujitsu's Response and Support Activities Regarding Tragic Events in the United States
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All of us at Fujitsu extend our heartfelt sympathies to those affected by the tragic events in the United States. Our thoughts are with those now trying to recover from such a great loss and rebuild their lives and businesses.
- Support for Relief Efforts
To help the many people affected by this terrible tragedy to resume their normal lives as quickly as possible, Fujitsu Limited is donating $1 million to support local relief efforts. Our group companies in the United States and elsewhere are likewise offering financial and other support.
- Support for Customers
Fujitsu Group company offices in the New York City area have mostly resumed normal operations, and our systems engineers, including local staff as well as assignees from Japan, are giving top priority to supporting customers' system recovery efforts. As an initial measure to assist in these efforts, we have readied scores of personal computers at our New York locations, and we have made preparations for the timely supply of additional servers and PCs as appropriate. In addition, our group companies located in the Greater New York/New Jersey area are offering customers temporary workspace at their locations.
- Effect on Fujitsu Operations
We are very fortunate to report that all Fujitsu Group employees in the United States are safe and sound, and we would like to express our gratitude to all who have expressed concern. Regarding business operations, Fujitsu Group company development and manufacturing facilities in the United States have not been seriously impacted and are operating normally. Although there was some temporary stoppage in the flow of parts and products due to US airport closings and 24-hour detention of cargo shipments in the immediate aftermath of the incidents, distribution systems are gradually returning to normal, and we do not expect any major impact going forward. Some customers may experience delays of a few days in receiving shipments. We apologize for any inconvenience and are taking special measures to try to expedite delivery. In Japan, as well, more stringent inspection of cargo shipments has affected delivery of some products. Again, we regret any inconvenience and are doing all we can to minimize such delays. We believe this situation will also be alleviated as things settle down.
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